Thank you Green man, I understand. and appreciate the response.  But The question isnt focussed around the MX64 It is focuessed around the fact that the Device dashboard says one thing, But the Org Firmware updates page says another. If it is the fact that a device can have a generally available option that is not the latest that that at least makes sense. But then why would the MX85 appear this way? ... View more

This is correct,  I have been able to upgrade the 85 but not the 64.  That however was besides my point. The device dashboard and the Organisation Firmware dashboard arent synced up.  ... View more

spotted on an MX85 initially. The device was running 18.211.2 Upgrade to  18.211.5 is available only in the Organisation page.  I also have an MX64 running 18.211.2 and that provides warning that upgrading to 18.211.5 isnt compatible.  No such warnings on the MX85s though. ... View more

This is correct, I was a SAML account. I ended up creating an additional login that was not SAML and got it no bother.  Thank you @JesseN  ... View more

I have this problem also,  Tried it on Edge, Firefox, and Chrome and do not get the "Dont want to clone any organization" Option. ... View more