Have you checked if there is any firewall rule configured on your MX which could be blocking traffic from the MR ? You can take simultaneous LAN and WAN capture on the MX and check if you see any traffic coming from the MR and being forwarded to upstream via the uplink of MX. Is the MR connected to Meraki switch or a different switch ? If it is not seen as a client under MX, you might be using "MAC address" as client tracking and there might be L3 device downstream of MX. Please check this article and see if you are using correct client tracking https://documentation.meraki.com/MX/Monitoring_and_Reporting/Client-Tracking_Options   It would be best to raise a case with Meraki support if you need help with live troubleshooting the AP.   Kind Regards,   ... View more

Hello, If you are an MSP managing multiple organizations, the Meraki MSP portal will allow you to switch between multiple customer organization while each organization can have its own SAML setup. SP-Initiated SAML is fully cross-compatible with IdP-Initiated SAML and they both can be used at once for one organization.   More information can be found here :https://documentation.meraki.com/General_Administration/Managing_Dashboard_Access/Configuring_SAML_Single_Sign-on_for_Dashboard#IdP-Initiated_SAML https://documentation.meraki.com/General_Administration/Managing_Dashboard_Access/SP-Initiated_SAML_SSO_Configuration_Guide     Kind Regards, ... View more