Meraki

Community
  • About MinhTien

About MinhTien

Re: Warranty MV12

by in Smart Cameras
4 weeks ago
4 weeks ago
Hi PhilipDAth,   As you mentioned:"I do not know how the RMA service you have mentioned changes this policy." ==> I’m also not entirely sure about this RMA Upgrade service. I’m planning to purchase it, but it would be very inconvenient if it turns out not to be supported after buying. I’ve looked through many documents on this topic, but none of them mention it. Thanks ... View more

MS150 compatible with Cisco ISE ?

by in Switching
4 weeks ago
4 weeks ago
Hi team,   I want to ask:" Is the Meraki MS150 compatible with Cisco ISE?" Is the Meraki MS150 compatible with Cisco ISE, and if so, which license does it require?   Thanks team.   ... View more
Labels:

Re: Warranty MV12

by in Smart Cameras
a month ago
a month ago
Hi PhilipDAth,   I have checked the information on Meraki’s website, and currently the MV12W-HW device is not yet End of Sale or End of Support. https://documentation.meraki.com/General_Administration/Other_Topics/Meraki_End-of-Life_(EOL)_Products_and_Dates   Are you absolutely sure about this? If I purchase the RMA upgrade service for my current MV12W device but it cannot be used, that would be troublesome.   Thanks ... View more

Re: Warranty MV12

by in Smart Cameras
‎Sep 29 2025 5:44 AM
‎Sep 29 2025 5:44 AM
Hi Alemabrahao,   Are you absolutely sure about this? If I purchase the RMA upgrade service for my current MV12W device but it cannot be used, that would be troublesome. Thanks ... View more

Re: Warranty MV12

by in Smart Cameras
‎Sep 29 2025 3:40 AM
‎Sep 29 2025 3:40 AM
Hi Alemabrahao,   If I purchase an additional hardware warranty with advanced replacement now, will Cisco support it? https://meraki.cisco.com/product-collateral/meraki-now-at-a-glance/?file   Thanks  ... View more

Warranty MV12

by in Smart Cameras
‎Sep 29 2025 2:33 AM
‎Sep 29 2025 2:33 AM
Hi team,   I purchased the MV12W-HW device in March 2020. By March 2025, we renewed license, but the hardware warranty from Cisco Meraki was no longer available. We have read the warranty policy related to the MV12W-HW, which states a 5 year warranty. Therefore, is there any way to purchase additional hardware warranty coverage for the MV12W device after the original warranty period has expired? Thanks  ... View more
Labels:
© 2025 Cisco Systems, Inc.