Meraki

NHFarmer

Oddly, this morning when I went to take a screen capture of the problem, it's gone. No change in firmware.

NHFarmer

The response from Cisco Meraki Support: Please note that this is a known issue that is currently being investigated by the Engineering team. I have attached your case to the original issue that is being reviewed by Engineering. This will ensure that we receive the latest updates. Please click on the View Old Version on the top-right of the Meraki dashboard and view the port details as a workaround. This issue is persistent only on the new version. Please note that I will reach out to you as soon as I have more information. Meanwhile ,please let me know if you have any other questions or concerns.

NHFarmer

Support case created.

NHFarmer

I forgot about the GUI change. Yes, switching back to the old version makes the problem go away and things work OK.

NHFarmer

Yes, it is a physical stack. Everything worked fine after the stack was implemented, which was about 3 months ago. The stack ports all show a status of connected.

NHFarmer

Not sure when this started, but our switch stack (four MS210 & one MS225) are reporting "Failed to fetch interface data. This endpoint is not supported for switches in switch stack" when I click on a switch port. This wasn't happening after the stack was put together. Not sure exactly when this issue started as I haven't needed to make any port changes in quite a while. The displayed information when clicking on "Ports" at the top of the screen is correctly showing each port status and traffic. When clicking on any port, aside from the error above, the displayed information looks correct, as does the list of clients. I have not yet tried to make any changes as I'd like to understand the issue first. We have an MX84 at 18.107.10. The switches are at MS 17.1.3 and it says there is an update available on the switch status page, but not on the Organization->Firmware page. Any thoughts on how to fix this? Thanks in advance.

Meraki

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Re: Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."

Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."

Re: Switch stack switches report "Failed to fetch interface data."