I found this ticket from some time ago from a colleague of mine who faced the same issue (Case 09389282 AV not Running 1) and it seems there's a general issue with this. I don't know if there's any from support here that can help me to know if this is 100% accurate and if there are any updates.      ... View more

And one of the commands for AV check is returning that checkpoint is present:   PS C:\WINDOWS\system32> Get-WmiObject -query "Select * from AntiVirusProduct" -Namespace "root\SecurityCenter2" __GENUS : 2 __CLASS : AntiVirusProduct __SUPERCLASS : __DYNASTY : AntiVirusProduct __RELPATH : AntiVirusProduct.instanceGuid="{5E1A3CFB-A963-5D99-A23F-7BA03B432F37}" __PROPERTY_COUNT : 6 __DERIVATION : {} __SERVER : x __NAMESPACE : ROOT\SecurityCenter2 __PATH : \\x\ROOT\SecurityCenter2:AntiVirusProduct.instanceGuid="{5E1A3CFB-A963-5D99-A2 3F-7BA03B432F37}" displayName : Check Point Anti-Malware instanceGuid : {5E1A3CFB-A963-5D99-A23F-7BA03B432F37} pathToSignedProductExe : C:\Program Files (x86)\CheckPoint\Endpoint Security\Anti-Malware\epam_cli.exe pathToSignedReportingExe : C:\Program Files (x86)\CheckPoint\Endpoint Security\Anti-Malware\epam_svc.exe productState : 266256 timestamp : Thu, 30 Nov 2023 18:59:04 GMT PSComputerName : x ... View more

Is so strange that all the other machines registered OK with that AV. The problem is with the ones in red.   For the last one I just completely removed and installed CheckPoint again and still shows as NO AV Running but registered the AV.      Support have been engaged in the past for the same situation and were not able to help. that why I'm trying to check from other sources if anyone else has encounter this issue in the past.   ... View more

Our entire AV protection is under CheckPoint Harmony Endpoint AV. weird enough some of them are marked as AV installed, some are NOT but all of them have the AV, from the AV portal site are all operational. i don't know if theres something to do with the type of machine (surface X and Hp EliteBook) ... View more

i thought the configurator was only for mac devices? could you please share some documentation on how to do that please?   i'll try that ... View more