weird connection issue

Adrian4
Head in the Cloud

weird connection issue

Hello,

 

I have a site where a random selection of computers can no longer connect to our internal 802.1x SSID (can connect to a guest ssid with PSK).

Not all devices are effected.

 

In the logs I can see the client receive the RADIUS challenge but then the client apparently gives up.

Log message is 
Client was deauthenticated - Sending STA is leaving or has left Independent BSS or ESS. Client indicated to the AP that it's disconnecting from the wireless network. Could be from a client going into 'sleep' mode and disconnecting the WiFi radio for battery savings.

I can see the client jumping around APs trying to authenticate. Everytime, it receives the challenge, disconnects and then it trys again on another AP.

I can see from the logs that they were ok yesterday afternoon about 3pm. I think the problem started yesterday evening. 

 

There were no client or Meraki changes yesterday.
Windows and wifi drivers have been updated today as part of troubleshooting - no effect.


any ideas?

thanks,

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