Hi Tyler. the problem should not appear again since I did successfully create a self-user with mail registration. So now I have a doubt about the problem itself, thinking some complaining users may have reported a "fake" issue. I mean now I know many user did not complete the process to validate their user account by cliking the link in their mail, so... I was just surprising when I was called I did notice hundreds of users not authorized and with no expiration set. Therefore I would like to suggest to Meraki features to insert: 1. insert a field in the database, allowing an auto-flush after several days or month, to avoid old users remaining in the database despite they might not connect anymore. 2.Auto-delete user account who did not validate by clicking the link in the mail. 3. Allow user to remove or re-create themselves their user. Especially for aligning with the future near new GDPR legislation in Europe, which obliged enterprises to do not keep user's information if they wish to erase it. Please MERAKI do consider these aspects of improvements for the guest/visitor user management.