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facing issue in moving license from one dashboard to another new dashboard
Hi,
I want to move a Meraki license from one dashboard to a new dashboard. I tried, but there is no option to move it directly from one dashboard to another—only the option to transfer it between organizations.
kindly share the steps.
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It sounds like there's some misunderstanding here. Can you explain what you mean by 'from one dashboard to another'?
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As Brash has mentioned, 'a Dashboard' and an 'Organization' (the official term) are generally interchangeable...?
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Do you know what kind of licence it is? Co-termination, subscription, per device, or something else?
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If you’re an Admin of both the source and destination Orgs reach out to support and request the license move
https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
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These days, if you're an Admin in both Orgs (and you're in co-termination) then you can move active licences yourself. Support will generally only do it for you if there's some kind of error or similar in Dashboard for some reason.
https://documentation.meraki.com/General_Administration/Licensing/How_to_do_a_License_Transfer_in_Co...
Definitely worth checking all the pre-reqs in the KB above, if you can't see the Move column in the Dashboard
