Hi Community:
I'm confused with an implementation
I will explain:
There are two offices located on different floors of the same building. One of them has 3 AP (1MR18 and 2MR42) and the superior one with 1 AP (MR33) since the area is smaller.
The problem is that from the top floor to the bottom there are no problems with roaming, nor access to the wireless network (authentication with 802.1X RADIUS in one SSID and WPA2-PSK in another), however from the bottom floor to the top, the connection in the client shows "error getting IP address" (for both SSIDs) and the logs in Meraki are:
All APs are in the same subnet and all have their trunk port for all VLANs as well as untagged for the IPs from which they are handled.
It should be added that if the MR33 is rebooted then there is no problem to access the wireless in the upper floor, but once the client leaves the coverage of the MR33 for any other AP and then returns again, then gets "error in IP" .
The APs use different channels in 2,4 band (1,6,11 for the lower floor and 1 for the upper floor, which in turn is the furthest from the other that uses channel 1) and also in 5 band.
Any ideas about what could be wrong?
Any suggestion?
Thanks in advance
Have you tested this option?
Hi @kYutobi
Since there is only one subnet, I do not think it is necessary to do Layer 3 roaming.
We use VLANs (layer 2) without routing between them.
Do you have any other suggestion?
Hello @wifijanitor
The scenario is exactly as you described it. VLAN 100 is used for wireless clients authenticated through the SSID with RADIUS or through the SSID with WPA2-PSK.
It should be added that among the 3 APs on the lower floor there are no problems in roaming between them.
All the APs should be in the same Meraki network and should have the same SSIDs. Is this the case?
HI @PhilipDAth
Each AP is added to the same network in meraki dashboard and all can access the same SSID.
Is there any reasonable explanation why IP 0.0.0.0 is obtained when accessing the Wi-Fi network via RADIUS or via WPA2-PSK?
Any other suggestion?
Thanks in advance.