consent message that contains an e-mail addresses show blank when browsing it in mobile

[Keith_Li]

Dear All, 

              I have one more question on the consent message in splash page, in the consent message it contains an e-mail addresses, and when customer connect to the ssid by using a computer and can I see the e-mail address display in the consent message below, whereas in mobile devices its doesn’t show up the e-mail address, its show in blank instead , any idea ?

keith 

[Ryan_Miles]

Have you tried multiple mobile devices? I just tested your splash page on a Macbook Air and iPhone 14 Pro Max (chrome browser on both) and I see the email address on both devices.

[Keith_Li]

its wried that i tested on my ipad also same issue, i created a new ssid and enabled splash page by only typing e-mail address in the message and its also showing blank in landing page 

[Keith_Li]

i used Safari but did not display with e-mail address 

[PhilipDAth]

Try cutting and pasting the text into sometihng that does not support text formatting (like notepad) and then paste it back.  Perhaps there is a hidden character that some browsers are processing differently.

[Keith_Li]

Actually I’m manually type it rather than copy and paste, and try connect the ssid in iOS mobile and it first can seem the mail address for 1 sec and then disappeared, when I try to click on the blank area, it’s could show the email address