Wireless Blocked device policy splash page

[NBISA]

Hello All, thanks for the amazing support in this community.

I have a smartphone that I have blocked, using the built-in default block device policy.

I have also configured a splash page; however, the splash page does not appear when the device tries to access the internet with http or https pages. 

Any idea why the splash page is not appearing on the smartphone? 

[alemabrahao]

When you block a device, no access to your network is allowed. This includes the splash page, so it's completely expected.

For this to work, you need to set the policy to normal.

[NBISA]

Hello, and thank you for your reply. This makes no sense to me. 

The textbox where you can type a message appears when you select the Block List radio button. See my picture in the post.

If you select normal, the textbox does not appear.

[alemabrahao]

But one test you can do is try opening a page manually to see if the splash page loads.

Block

Applies the following settings to a client:

Firewall rule applied to block all communication with other devices on the Network (only applies to traffic that traverses the Cisco Meraki device that has the block is configured)

Blocked Splash Page will be displayed when user tries to load a web page

[NBISA]

Hi, no, the splash page does not load, I only get a message from the browser that the page is unavailable, similar to what you get when you don't have internet

[alemabrahao]

https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Blocking_and_Allowing...

[NBISA]

In the article, it even says that it will present a splash page, but it doesn't

[alemabrahao]

I suggest you open a support case.

[NBISA]

Thank you for trying to assist

[rhbirkelund]

Is it only on smartphones, that the block message does not appear?

[NBISA]

Hello, I have only tested with smartphones, because the policy will be applied to smartphones only

[BlakeRichardson]

I suspect it's due to HTTPS traffic which is why the block page isn't working. I would try with HTTP. 

[NBISA]

I have also tried Http