I am wanting to disable the 2.4GHz radio setting on a MR33 AP. I am on the Radio settings section and don't see the AP listed. The Edit settings... (blue) is also greyed out. How am I supposed to change the radio settings when I don't see the AP listed? Thank you.
I have several APs that I need to change but none of them are listed. I'm not familiar with the old version. I just got access to the dashboard and trying to learn at the same time.
If your AP's are listed in the same network as where you are checking the radio settings for you have to make sure you are checking the correct band (2.4, 5,6 or all) and that there is no filter selected. The boxes up top lets you filter AP models for example.
And do you see MR33 in the AP model filter? Would those 7 repeater AP's perhaps be the MR33's you're looking for? And can you also show 1 band instead of 2?
Because your screenshot to another answer contains 85 + 1 + 7 AP's but in this radio settings page you only see 22 radios dual band that means 11 AP's.
Can you see the APs at all, are the ones shown registered to the same Meraki dashboard network?
If not and you don't have access to where they are registered then you need to get access or show the invoice to Meraki to get them transferred to your network.
