Unable to find a gateway

[Andy_NAG]

Hello all,

its me again.

currently i have 2 AP's connected to Meraki switch.

1 works fine but the other doesnt.

Error: Unable to find a gateway to the internet.

AP is getting all the right ip information but i cant event ping or traceroute the gateway.

this is the first time i have plugged 2 ap at the same time.

Can you guys please help. 

[PhilipDAth]

That usually happens when the AP has an issue with its connection to the switch.  Perhaps try plugging the AP directly into the switch with a patch cord.  Make sure the switch port it is plugged into can get an IP address and can talk to the Internet (perhaps plug a notebook in to double check).

[Andy_NAG]

will try to do that.

[Rudi]

Are you able to see the AP on your Meraki dashboard? 

Are you able to access the local device status page (enter IP address in browser)?

On the physical AP - are there any lights that might give you a clue?

[Andy_NAG]

i can see it in dashboard. red icon.

havent checked if i can access the individual AP.

AP is attached in the ceiling. will be checking it out in sometime and let you know.