Unable to connect MR44 to network

[Arpit18]

Hi, I got a MR44 device from a colleague since I was facing lot of internet issues on my system. But I am unable to connect the AP to the network and utilize the product. Can someone provide step by step guidance? 

Also, I tried adding the device to the network using the serial number. It says the device is already in use. Not sure how can I solve this issue?

[alemabrahao]

Well that's a problem.

If you bought it second hand, you need to contact the seller and ask them to remove it from their inventory.

Unfortunately support cannot remove it for you, the most they will do is inform which organization the MR is linked to.

[Arpit18]

But the device is also from Cisco and I am from Cisco too

[alemabrahao]

Is that a joke? You need to ask your coworker to unclain it.

[Arpit18]

Sorry for that. Thought there would be a direct approach where support can do this for internal request. Sincere apologies

[Brash · Accepted solution]

You'll need to ask your colleague to remove it from their organisation so that you can claim it into yours.

[Arpit18]

Thank you Brash. Appreciate your response. I am completely new to this. Thought it could be done directly by the Support team

[TBHPTL]

Actually,  the organization  affiliation isn't the issue. The issue is its assigned to a network.  A device can be claimed into multiple organizations, but only assigned to a single network.

[alemabrahao]

It's not true.

[TBHPTL]

It's 100% TRUE. You can have the same item in 100 differing orgs. Try it. ownership is determined when the item is in actual NETWORK inventory. Try it and I will be here when you find out you were wrong and accept your apology.

[TBHPTL]

This is the way. I have spoken.

https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Using_the_Organization...

[PhilipDAth]

Note that you must also buy a licence for it to work.

[Arpit18]

Got it. Thank you Philip