Unable to add/claim a device to meraki dashboard

Ramapriya
Meraki Employee
Meraki Employee

Unable to add/claim a device to meraki dashboard

Unable to add my device to the dashboard. Error is "The C9800-L-F-K9 with serial number Q2ZZ-N7QE-QUE6 requires special permissions to claim."Screenshot 2023-09-21 at 3.25.52 PM.png

4 Replies 4
Ryan_Miles
Meraki Employee
Meraki Employee

The C9800-L-F-K9 is a Wireless Controller and we don't today support this in dashboard

Ryan

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
PhilipDAth
Kind of a big deal
Kind of a big deal

Bonus point for having 8 Meraki tabs open.  🙂

PhilipDAth
Kind of a big deal
Kind of a big deal

If you were trying to use Meraki Catalyst monitoring, this is the list of supported devices:

https://documentation.meraki.com/Cloud_Monitoring_for_Catalyst/Onboarding/Cloud_Monitoring_for_Catal... 

Jenn_G
Meraki Employee
Meraki Employee

Hi Folks!!! Just following up that we are officially launched to public beta.  Check out how to onboard your C9800-L, C9800-40 and C9800-80 WLCs here: Cloud Monitoring for Catalyst

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels