Unable to add/claim a device to meraki dashboard

Ramapriya
Meraki Employee
Meraki Employee

Unable to add/claim a device to meraki dashboard

Unable to add my device to the dashboard. Error is "The C9800-L-F-K9 with serial number Q2ZZ-N7QE-QUE6 requires special permissions to claim."Screenshot 2023-09-21 at 3.25.52 PM.png

4 Replies 4
Ryan_Miles
Meraki Employee
Meraki Employee

The C9800-L-F-K9 is a Wireless Controller and we don't today support this in dashboard

PhilipDAth
Kind of a big deal
Kind of a big deal

Bonus point for having 8 Meraki tabs open.  🙂

PhilipDAth
Kind of a big deal
Kind of a big deal

If you were trying to use Meraki Catalyst monitoring, this is the list of supported devices:

https://documentation.meraki.com/Cloud_Monitoring_for_Catalyst/Onboarding/Cloud_Monitoring_for_Catal... 

Jenn_G
Meraki Employee
Meraki Employee

Hi Folks!!! Just following up that we are officially launched to public beta.  Check out how to onboard your C9800-L, C9800-40 and C9800-80 WLCs here: Cloud Monitoring for Catalyst

Get notified when there are additional replies to this discussion.