Splash Page for Systems Manager Sentry not working

[JasonH1968]

 I have a few SSID's that we have setup to use the systems manager sentry to control access. all iDevices have the Meraki apps installed on them. Just recently what started happening is that all devices are constantly being prompted to reinstall the profile to continue. Afterwards, they will work for a few minutes, but then get kicked out and get prompted to reinstall profile again. We currently switched these SSIDs to no splash page so our employees can continue to work, but has anyone else experienced this? Is there a way to fix this? Very frustrating here.

Thanks,

Jason

[cmr]

@JasonH1968 this is due to the iOS 14 Mac randomisation.  If the devices in question are controlled by an MDM you can disable this feature for the SSIDs in question if not you can ask the users to turn off the setting.

This is an issue created by Apple so there isn't a way Meraki can 'fix' it unfortunately...