Same SSID but different network unable to connect laptop

[Dimpleguy007]

Hi Dude,

We have one SSID operated in two different sites.client authenticated by meraki cloud.

NETWORK(SITE 1)
All other AP's VLAN ID: 200
AP Model:MR 36 Firmware:28.5

NETWORK(SITE 2)
All other AP VLAN ID :3
AP Model:MR 36 Firmware:27.71

I  have added/allow user to access meraki Wi-Fi(Both network same SSID).
once i authorised user able to access wifi in site 1 later move to other site 2, the laptop unable to connect SSID automatically & keep trying to connect ,it was failed.i am trying to add the network manually  for workaround solution then user able to access wifi.

Kindly advise on this issue.

Thanks

[MarcP]

Did you have a look here?
https://documentation.meraki.com/MR/Encryption_and_Authentication/Configuring__WPA2-Enterprise_with_...

I do not use Meraki Auth, have got my own NPS, so I am not familiar with it, if it may only be for the network, not organization.

Or are your user switching between Orgs, not networks?

[Dimpleguy007]

Hi marcp,

Our office operating two different location.

User switches between network not organisation with same ssid..

Thanks