PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

[Pedro_Hernandez]

Hello Team,

When i try to config Acces control with Active Directory i already reach the server with mi MR but when i try to test the connection using my admin account, the test doesnt recognize the credentials

i tried with another admin account and its the same result

Someone kwon the reason why this happen?

Thanks

[cmr]

Do the admin passwords contain special characters?

[Pedro_Hernandez]

Yes!

[BlakeRichardson]

Have you followed this documentation.

https://documentation.meraki.com/MR/Encryption_and_Authentication/Configuring_RADIUS_Authentication_...

[alemabrahao]

But it's failed just in one of the access point.

Did you add the access point IP on the Radius Client?

[PhilipDAth]

Have you tried a non admin account?

Some features in AD (like "Protected Users") can block admin accounts from being used.