New MR57 - Not showing on Radio Settings page

[Bill_W]

Added a new MR57 to wireless network.  Shows as expected on the Access Points page.  The Radio Profiles tab shows "Applied to one access point" however the Overview tab does not display any devices with that profile.  All filters are off on the Overview tab.

[alemabrahao]

I believe that simply adding the AP did not cause this, I would open a support case for them to investigate whether there is a problem with the page.

[GIdenJoe]

This error has occurred in another case a few years back.

It is definitely a dashboard error and support will be able to fix that for you.

[Ryan_Miles · Accepted solution]

Ensure you either have the new AP added to a floor plan or clear the floor plan filter.