Meraki Cloud is having difficulty communicating to this device.

MAli
New here

Meraki Cloud is having difficulty communicating to this device.

I have received email from Cisco Meraki that Meraki Cloud is having difficulty communication with the wireless access points that are behind firewall. Would somebody advise a remedy. Thanks

2 Replies 2
BlakeRichardson
Kind of a big deal
Kind of a big deal

@MAli The below link should contain everything you need to know, this information can also be accessed from the help page within your dashboard.

 

https://documentation.meraki.com/General_Administration/Other_Topics/Upstream_Firewall_Rules_for_Clo...

 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
RaphaelL
Kind of a big deal
Kind of a big deal

You can also view the new section under Help -> Firewall Info -> Firewall Test Failures 

 

Which should give you a csv with the recent firewall test failures.

 

Hope that helps !

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