Failed to generate prepaid codes in Meraki Dashboard

Solved
Demus
Comes here often

Failed to generate prepaid codes in Meraki Dashboard

Despite following the recommended steps.

Under wireless, configure, ssids , billing(paid access).

Despite choosing paid or fee.

There is no section for generate prepaid codes.

As shown in the documentation.

 

https://documentation.meraki.com/MR/MR_Splash_Page/Configuring_a_Prepaid_Card_Billing_SSID

 

Demus_0-1750761259822.png

 

1 Accepted Solution
alemabrahao
Kind of a big deal
Kind of a big deal

First you must determine the amount to be released, which can be hourly, daily, weekly or monthly.

 

alemabrahao_0-1750771857323.png

 

After that, in Wireless > Configure > prepaid cards, you must create one in the batch and then define the Face value that must match the values ​​you defined.

For example, in the image above, I defined 15 dollars for the daily, so I have to define the Face value to 15.

 

 

alemabrahao_1-1750772116152.png

 

After that it should work.

 

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

View solution in original post

4 Replies 4
NicolasRen
Getting noticed

Hello Demus,

 

Do you have the billing SSID enabled ?

 

I tried in lab and menu appeared as soon as I enabled the SSID.

 

Demus
Comes here often

Yes i have the Billing SSID enabled. 

alemabrahao
Kind of a big deal
Kind of a big deal

First you must determine the amount to be released, which can be hourly, daily, weekly or monthly.

 

alemabrahao_0-1750771857323.png

 

After that, in Wireless > Configure > prepaid cards, you must create one in the batch and then define the Face value that must match the values ​​you defined.

For example, in the image above, I defined 15 dollars for the daily, so I have to define the Face value to 15.

 

 

alemabrahao_1-1750772116152.png

 

After that it should work.

 

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Demus
Comes here often

Thankyou. It has now worked. My intention was to generate free prepaid cards at a price of zero. This only worked after putting a number higher than zero. 

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