Existing MR license on old AP's, updating to new AP's.

Solved
Dinger
Here to help

Existing MR license on old AP's, updating to new AP's.

I couldn't seem to locate a document on just how one goes about removing an old AP and replacing it with a new model under the same MR license.  I was told that this was allowed to use an existing MR license on a new AP as long as the old one is removed from the organization first.  

 

Is this the case, and if it is, is there a certain process one should follow? Or could someone point me to a document on just how to accomplish this?

 

Thanks for the help.

1 Accepted Solution
MerakiDave
Meraki Employee
Meraki Employee

Hi @Dinger simply claim the new AP into your Dashboard org under Organization > Inventory (claim button) and then remove the old AP from the wireless network where it currently lives, and then add the new one into it.  

 

When you remove the old AP from the existing wireless network, it will still be in the Organization > Inventory, but it will not be counting against the number of licenses in use.  If it's a bad AP and is going to be RMA'd for example, you can also "unclaim" it, also from the Organization > Inventory page and that will actually remove it from your Dashboard organization.

 

To remove the old AP, go to Wireless > Access Points, select the AP, drop down the "Edit" button and select Remove from network.  

 

In other words, a license it never tied to the serial number of an AP for example.  So you are not actually moving the license from one AP to another.  You're simply licenses for X number of APs, so when you remove the old AP, you are temporarily using X-1 AP licenses until you add the new one back in.

 

Hope that helps!  Let me know if anything still unclear.

 

View solution in original post

3 Replies 3
MerakiDave
Meraki Employee
Meraki Employee

Hi @Dinger simply claim the new AP into your Dashboard org under Organization > Inventory (claim button) and then remove the old AP from the wireless network where it currently lives, and then add the new one into it.  

 

When you remove the old AP from the existing wireless network, it will still be in the Organization > Inventory, but it will not be counting against the number of licenses in use.  If it's a bad AP and is going to be RMA'd for example, you can also "unclaim" it, also from the Organization > Inventory page and that will actually remove it from your Dashboard organization.

 

To remove the old AP, go to Wireless > Access Points, select the AP, drop down the "Edit" button and select Remove from network.  

 

In other words, a license it never tied to the serial number of an AP for example.  So you are not actually moving the license from one AP to another.  You're simply licenses for X number of APs, so when you remove the old AP, you are temporarily using X-1 AP licenses until you add the new one back in.

 

Hope that helps!  Let me know if anything still unclear.

 

MerakiDave
Meraki Employee
Meraki Employee

Oh, and one afterthought.  It's not necessary to maintain a strict order of operations when doing this.  That is, you don't absolutely have to remove the old AP before adding the new one.  If you did not, you might temporarily see a "license warning" if you have 1 too many APs, but that resolves as soon as you remove the old AP from the network (or add another license).  Just didn't want you to be concerned that there's a strict process to follow or that you might break something if not done in an exact order.

 

Also wanted to confirm what you were told is correct, AP licenses are not model-specific (not even for indoor/outdoor APs), so you can absolutely replace ANY model of AP with ANY other model of AP in a given Dashboard Org, it doesn't matter.  All that matters is the total number of APs in the Org has at least that many licenses for that same Org.

 

 

GeorgeFrendl
Getting noticed

Thanks!

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