I have a defective Cisco Meraki MR33. It powers up normally, connects up to Meraki Setup via Wi-Fi ,with access to Local Status Page and pinging 10.128.128.128 OK. After a minute the LED Status goes blank as if there is NO power but can still access MR33? Is there any way to rectify issue?
@TonyC1969 Hi Tony, have you tried factory resetting it ? Push a paper clip into the reset hole and hold for at least 5 seconds
@TonyC1969 So the AP is functioning perfectly, connecting ot the cloud, sevicing clients etc except the LED is not lit ?
I have very dim lit MR32's in normal operation (the led's look like they are off unless looking up close), this was as a result of a firmware upgrade a couple of years ago. There's a thread on here somewhere, I think some may of got them RMA'd but not heard of this issue affecting the MR33. Have just checked a MR33, LED is lit OK
I've had quite a few APs where the light has been dim. Other devices too - MXes in the 64+ line are notorious for dim happy white light at my office.
What's it look like in a dark room? If it's functioning normally, talking to the cloud, letting you configure it - I'd shrug off the light. I've never referred to the lights once an AP was installed.
You can RMA it if needed, I had an MR32 replaced with a dim LED as we have remote sites and the light is a useful diagnostic for non tech savvy users.
Have you tried using the Blink LED tool in the dashboard?
Also might have a look here
https://documentation.meraki.com/MR/Other_Topics/Run_Dark_Mode
Have you by chance enabled "Dark" mode which turns off the LED?
https://documentation.meraki.com/MR/Other_Topics/Run_Dark_Mode