Clients do not show up on Networkwide/Monitor/Clients

[Cyrus777]

I have deployed Cisco ISE for our organization only for wireless devices. Now any device that authenticates with ISE will disappear from client list under networkwide. I can see the devices and the SSID that they are connected to under every single MR though just not seeing them under networkwide clients. Also, all authentication steps are going well and I don't see any failures and computers are healthy and working as intended on the new SSID.

Any ideas what is missing here?

[PhilipDAth]

Weird!  Are the MRs running current stable or better firmware?

[Cyrus777]

yes they are all up to date.

[BlakeRichardson]

I would open a support ticket, what you're seeing isn't right. 

[Cyrus777 · Accepted solution]

This was a firmware issue. I had to rollback to an older version on MR and now on 30.7.1 the problem is resolved. I'm waiting for a newer MR version to be released so I can skip MR 31.1.5.1 as this version was the root cause.