Clients cannot connect sometimes

[Wireless123]

I'm having this issue currently with an MR32 model.

802.11 association rejected for load balancing

It happens where a user cannot connect when there are too many people in the room near the AP, but once everyone leaves, the wireless works for them.  This is the same results for others, for the past year and I haven't been able to figure it out. 

[Adam · Accepted solution]

Try turning off client balancing.  It has been causing issues for some people. 

Wireless>Radio Settings and set Client Balancing to 'Off'

[jdsilva]

Stupid sticky clients 😞

[Wireless123]

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".

[Adam]

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@Wireless123 wrote:

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".

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So you have Layer 2 LAN isolation set to "Enabled"?

[Wireless123]

No, I have set to "disabled".

[Wireless123]

I've turned off "client balancing".  Lets see how today goes. 

[Adam]

Thanks I'll be curious to hear how it works out. 

[Wireless123]

No issues so far today.

[Adam]

Thanks, glad to hear it.  We've had some issues with balancing as well where clients will hold onto further less signal APs in lieu of ones that are closer.  

[Alex_B]

This post is still helping...

I was having some issues with Barco Clickshare dongles connecting as they didn't know which AP to connect to. They are quite dumb devices that plug in to the laptop via USB and share screen to the base unit connected to the TV. As they don't have much processing power or anything like 802.11v I believe.