Clients cannot connect sometimes

Solved
Wireless123
Here to help

Clients cannot connect sometimes

I'm having this issue currently with an MR32 model.

 

802.11 association rejected for load balancing

 

It happens where a user cannot connect when there are too many people in the room near the AP, but once everyone leaves, the wireless works for them.  This is the same results for others, for the past year and I haven't been able to figure it out. 

1 Accepted Solution
Adam
Kind of a big deal

Try turning off client balancing.  It has been causing issues for some people. 

 

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.

View solution in original post

10 Replies 10
Adam
Kind of a big deal

Try turning off client balancing.  It has been causing issues for some people. 

 

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
jdsilva
Kind of a big deal

Wireless123
Here to help

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".

Adam
Kind of a big deal


@Wireless123 wrote:

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".


So you have Layer 2 LAN isolation set to "Enabled"?

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Wireless123
Here to help

No, I have set to "disabled".

Wireless123
Here to help

I've turned off "client balancing".  Lets see how today goes. 

Adam
Kind of a big deal

Thanks I'll be curious to hear how it works out. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Wireless123
Here to help

No issues so far today.

Adam
Kind of a big deal

Thanks, glad to hear it.  We've had some issues with balancing as well where clients will hold onto further less signal APs in lieu of ones that are closer.  

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Alex_B
Conversationalist

This post is still helping...

I was having some issues with Barco Clickshare dongles connecting as they didn't know which AP to connect to. They are quite dumb devices that plug in to the laptop via USB and share screen to the base unit connected to the TV. As they don't have much processing power or anything like 802.11v I believe.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels