Access manager authentication issue

Meraki_Traninig
Here to help

Access manager authentication issue

Hello, I am trying to setup cert based authentication with the help of access manager however I am getting error, can't connect to this network.

 

When client is connecting to network, it is presenting username like - host/pki.upfieldbrands.com.

 

I tried to install access manager root CA manually and selected username while installing it.

 

Can anyone one pls guide how to rectify it ?

 

 

8 Replies 8
alemabrahao
Kind of a big deal
Kind of a big deal

Ensure the client certificate and intermediate CA are valid and not expired. Check that the SSID is configured for WPA2-Enterprise with EAP-TLS.

 

Check Meraki Event Logs under Dashboard → Wireless → Event Log and Look for EAP failure reason.

 

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Meraki_Traninig
Here to help

It says below : - 

 

Meraki_Traninig_0-1764331007267.png

 

Meraki_Traninig
Here to help

That all seems good.

 

We are getting below error.

 

Meraki_Traninig_0-1764331290718.png

 

alemabrahao
Kind of a big deal
Kind of a big deal

I suggest you open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Do you have a policy permitting the group of machines to have access?

Meraki_Traninig
Here to help

Hi Philip

 

We are allowing everything at the moment, just for test.

 

Meraki_Traninig_1-1764331080961.png

 

Chris_H_NZ
Conversationalist

You will need to upload the Root Cert of your PKI to Access Manager so client device cert's are trusted.

The session logs in Access Manager should give failure reasons

Meraki_Traninig
Here to help

Thanks Chris, We already uploaded complied cert of root and intermediate CA and uploaded to the access manager.

 

It is giving below error.

 

Meraki_Traninig_2-1764331192482.png

 

 

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