8 Meraki MR46 new installs, connected, no transmit power

[wsalomon75]

Hello all,

I have 8 connected MR46s to a Cisco 9300 on a new floor, with a new config, and after installation, I added the MR46s to our current network of wireless devices. They are showing as connected, took our configs, and when I go to tools and ping out to say, www.google.com they get a response. 

However, when I go to the floor and stand directly underneath an AP, I'm getting no signal at all, despite showing a green light on the device and the SSID being broadcast. I have checked the power, and it's the same config as the 3rd floor which is working just fine.

Any ideas on what to check?

[KarstenI]

You say the SSID is broadcasted but you also say you get no signal. But that is contradictory. 

Have you checked with a WLAN scanner? And in the dashboard, what does the individual AP list?

[NolanHerring · Accepted solution]

Are you using TAGS for the SSID broadcasting control and forget to place those tags on these new APs?

You will want to use a scanner on your laptop or phone to validate if they are actually broadcasting or not.

[Ryan_Miles]

Looking at this Org pretty sure it's exactly this. 8 APs have no tags and all SSIDs are configured to use availability via tags. 

[wsalomon75]

This is exactly what it was. Being new to the org and setting up Merakis, I didn't know they had this configured. Thank you for the help!

[PhilipDAth]

Any chance you are using the MR46E instead of an MR46, and forgot to attach the external antennas?