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Clients cannot connect sometimes

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Clients cannot connect sometimes

I'm having this issue currently with an MR32 model.

 

802.11 association rejected for load balancing

 

It happens where a user cannot connect when there are too many people in the room near the AP, but once everyone leaves, the wireless works for them.  This is the same results for others, for the past year and I haven't been able to figure it out. 

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Kind of a big deal

Re: Clients cannot connect sometimes

Try turning off client balancing.  It has been causing issues for some people. 

 

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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10 REPLIES 10
Kind of a big deal

Re: Clients cannot connect sometimes

Try turning off client balancing.  It has been causing issues for some people. 

 

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.

View solution in original post

Kind of a big deal

Re: Clients cannot connect sometimes

Here to help

Re: Clients cannot connect sometimes

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".

Kind of a big deal

Re: Clients cannot connect sometimes


@Wireless123 wrote:

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing.  Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs?  I currently do "bridge".


So you have Layer 2 LAN isolation set to "Enabled"?

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Here to help

Re: Clients cannot connect sometimes

No, I have set to "disabled".

Here to help

Re: Clients cannot connect sometimes

I've turned off "client balancing".  Lets see how today goes. 

Kind of a big deal

Re: Clients cannot connect sometimes

Thanks I'll be curious to hear how it works out. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Here to help

Re: Clients cannot connect sometimes

No issues so far today.

Kind of a big deal

Re: Clients cannot connect sometimes

Thanks, glad to hear it.  We've had some issues with balancing as well where clients will hold onto further less signal APs in lieu of ones that are closer.  

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Conversationalist

Re: Clients cannot connect sometimes

This post is still helping...

I was having some issues with Barco Clickshare dongles connecting as they didn't know which AP to connect to. They are quite dumb devices that plug in to the laptop via USB and share screen to the base unit connected to the TV. As they don't have much processing power or anything like 802.11v I believe.

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