Clien association failure, and what does this mean type='Association attempts' num='5' associated='f

[dlmus33]

Client complaining that they cannot connect to wifi,, and I see the following in the event log. What does this event mean?

[dlmus33]

type='Association attempts' num='5' associated='false' radio='1' vap='0'

[NolanHerring]

Just means the device attempted 5 times to connect and failed 5 times. Associated = false = not connected. Radio 1 = probably the 5GHz radio

I would verify the client didn't fat finger the PSK (assuming it is a PSK SSID) and if its 802.1X then make sure their AD isn't locked.

[dlmus33]

Thanks Nolan. I'll check out their AD account.

[dlmus33]

Client account and password were fine. We needed to manually add the network, and all security settings for the client to successfully attach to wifi network.