One of my colleagues is facing an issue with the wireless IP Phones on a customer site (hospital).
The model of these device is Ascom I62.
The issue is the IP phone enters in sleep mode he is not able to receive any call.
Is anybody already installed Meraki wireless infrastructure on which the customer uses these type of IP Phones ?
Is it working fine, if not how did you solved the problem ?
Another item you might want to check on the phone.
3.5.3 Recommended Values
A low DTIM value will cause the handset to wake up and check for incoming data more
frequently. A normal value is a beacon Interval of 100 TUs and a DTIM of 5, which causes a
wake up approximately 2 times per second.
Note: The DTIM value should normally be set to 5. Values lower than 5 reduce the handset
sleep period and shorten the battery life.
OK so as far as I understand, nothing wrong or probably misconfigured on Meraki devices.
Our cust should check its own Ascom devices or sollicitate directly their support ?