I have a meraki ms390, today when the device automatically updated the firmware and when restarting, I got this error, and the device kept rebooting, unable to work.
I need help ,
thank you
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Initializing Hardware......
System Bootstrap, Version 17.5.8r, RELEASE SOFTWARE (P)
Compiled Tue 05/11/2021 9:10:01.17 by rel
Current ROMMON image : Primary
Last reset cause : PowerOn
MS390-48UX platform with 8388608 Kbytes of main memory
BOOT target available .. clear bkup rmonvar if any
boot is : [ boot flash:packages.conf ]
boot: attempting to boot from [flash:packages.conf]
boot: reading file packages.conf
#
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Signature verification failed for key# 1
MCU 802.3bt mode supported: True, BT mod e: True
Both links down, not waiting for other switches
Switch number is 1
Jun 28 0 5:59:26.791: %INSTALL-5-INSTALL_AUTO_ABORT: R0/0: rollback_timer_helper: Install auto abort timer expired: initiating abort
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subject to restrictions as set forth in subparagraph
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Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software [Cupertino], Catalyst L3 Switch Software (CAT9K_IOSXE), Versi on 17.9.2bprd1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2023 by Cisco Systems, Inc.
Compiled Wed 18-Jan-23 12:48 by mcpre
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Jun 28 05:59:31.699: %INSTALL-5-INSTALL_START_INFO: R0/0: install_engine: Starte d install abort
FIPS: Flash Key Check : Key Not Found, FIPS Mode Not Enabled
cisco MS390-48UX (X86) processor with 2331615K/6147K bytes of memory.
Processor board ID Q3EH-8UTE-S22Y
2048K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
1638400K bytes of Crash Files at crashinfo:.
11264000K bytes of Flash at flash:.
Base Ethernet MAC Address : 38:84:79:22:46:00
Motherboard Assembly Number : 73-19483-01
Motherboard Serial Number : FOC242734V0
Model Revision Number : C0
Motherboard Revision Number : B0
Model Number : MS390-48UX
System Serial Number : xxxxxxxxxxxxxx
CLEI Code Number :
SETUP: new interface Vlan1 placed in "shutdown" stateMM [1] MCU version 225 sw ver 224
MM [2] MCU version 225 sw ver 224
MCU UPGRADE IN PROGRESS... PLEASE DO NOT POWER CYCLE!!
Front-end Microcode IMG MGR: found 4 microcode images for 1 device.
Image for front-end 0: /tmp/microcode_update/front_end/fe_type_6_0 update needed: no
Image for front-end 0: /tmp/microcode_update/front_end/fe_type_6_1 update needed: yes
Image for front-end 0: /tmp/microcode_update/front_end/fe_type_6_2 update needed: yes
Image for front-end 0: /tmp/microcode_update/front_end/fe_type_6_3 update needed: no
Front-end Microcode IMG MGR: Preparing to program device microcode...
Front-end Microcode IMG MGR: Preparing to program device[0], index=0 ...594412 bytes.... Skipped[0].
Front-end Microcode IMG MGR: Preparing to program device[0], index=1 ...578240 bytes.
Front-end Microcode IMG MGR: Programming device 0...rwRrrrrrrw..0%...........................................................................................................10%..........................................................................................................20%............................................................................................................30%...........................................................................................................40%............................................................................................................50%...........................................................................................................60%............................................................................................................70%..........................................................................................................80%.............................................................................................................90%..........................................................................................................100%
Front-end Microcode IMG MGR: Preparing to program device[0], index=2 ...24506 bytes.
Front-end Microcode IMG MGR: Programming device 0...rrrrrrw..0%....10%....20%......30%...40%....50%......60%....70%.....80%....90%....100%w
Wating for MCU to come up .....Rr!
Front-end Microcode IMG MGR: Microcode programming complete for device 0.
Front-end Microcode IMG MGR: Preparing to program device[0], index=3 ...90974 bytes.... Skipped[3].
Front-end Microcode IMG MGR: Microcode programming complete in 380 seconds
MCU UPGRADE COMPLETED!!...
Chassis 1 reloading, reason - Reload command
Jun 28 06:07:02.044: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: reload fp action requested
Jun 28 06:07:10.939: %PMAN-5-EXITACTION: R0/0: pvp: Process manager is exiting: rp processes exit with reload switch code
Initializing Hardware......
System Bootstrap, Version 17.5.8r, RELEASE SOFTWARE (P)
Compiled Tue 05/11/2021 9:10:01.17 by rel
Current ROMMON image : Primary
Last reset cause : SoftwareReload
MS390-48UX platform with 8388608 Kbytes of main memory
BOOT target available .. clear bkup rmonvar if any
boot is : [ boot flash:packages.conf ]
boot: attempting to boot from [flash:packages.conf]
boot: reading file packages.conf
#
boot: failed to load ms-rpboot.17.09.03m2.SPA.pkg
boot: failed to boot file flash:user/packages.conf
ERROR: failed to boot from flash:packages.conf (Not Found)
Please wait while the system restarts.
Initializing Hardware......
