MS120-8FP unable to locally connect

[gijo]

Tried locally connecting to 1.1.1.100 on a previously configured switch and couldn't connect. Did a factory reset and still didn't work. This switch has no management port so I connected to the ports on the front.

The same didn't work on a switch that was fresh off the box, either case was the same model. I called the TAC and still couldn't get it to work. Any one experienced the same issue?

[alemabrahao]

Did you receive an IP? Have you tried configuring a static IP on your machine?

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...

[gijo]

I did configure a static IP on my computer. I do not get an IP address via DHCP either.

[ww]

 

Ms120 known issues

• Factory resetting a device can lead to the local status page being unavailable from the LAN port (present since MS 15)

Cant you just connect it to internet and manage it from dashboard?

[gijo]

Thats not an option.

[FeliA]

Hello @gijo,

What error is seen in the browser when connecting to the front switch port and browsing to http://switch.meraki.com ?

Is a DHCP server configured on the equipment upstream of the switch? If no, would you be able to configure DHCP services? If yes, is the switch seen in the ARP table?
If the switch is receiving a valid LAN IP address via DHCP, you could try to browse to that IP address instead of 1.1.1.100.

[gijo]

I get error 1001 DNS resolution error

[FeliA]

Hi gijo,
If using custom or internal DNS servers, would you be able to change the primary DNS to use Google (8.8.8.8 or 8.8.4.4 is recommended by Meraki)?

Also, would it be possible to connect the switch to a network that has DHCP services available and then observe if the switch receives a valid DHCP IP address? If an MX appliance is upstream of the switch, DHCP services can be configured directly on the MX and DNS set to Google.

By default, Meraki devices will attempt to find a valid IP via DHCP on any network or VLAN that's reachable where the default gateway is replying to ARP requests. This is an intended function to bring the device online and allow it to initially report to the dashboard.

If the switch is able to initially connect to the dashboard, further troubleshooting can be performed regarding its static IP configuration and Local Status page access.