Firmware Upgrade issue

[Lourdes]

Good day. 

I have an issue with the upgrade of one of our POE Switch Stack MS390. 

It stays in like that for more than 1 hour.

What should I do?

[RaphaelL]

You should open a ticket !

[Lourdes]

Oh is this an issue? I got a ticket but the Engineer handling my case is not yet online. 

[niroulabh]

Did you check in the logs?

[niroulabh]

It takes time to download the new image. Nothing happens during that time. If the bandwidth is low, its frustrating experience. Wish it will show more steps in the dashboard.

[Lourdes · Accepted solution]

Oh, good news. It went okay after 2 to 3 hours.

[PhilipDAth]

MS390 strikes again.  🙂