C9300X-12Y-M CLI for Troubleshooting

[AxL1971]

One the the Catalyst switches C9300X-12Y-M that is fully managed on the dashboard is showing offline and I am troubleshooting.

I am aware I can plug a cable into the back and navigate to basic Web interface however can I get CLI access to the switch to see any logs etc as to why the switch is unable to connect to the dashboard

[alemabrahao]

Hi check it out.

Cloud CLI for Cloud-Native IOS XE - Cisco Meraki Documentation

[GreenMan]

This will, I'm sure, be a really useful tool to many, but wouldn't apply in this circumstance, where the switch is fully Meraki Cloud managed (-M) but offline to the Dashboard.    If running in monitor mode (now called Hybrid) full console access would be available locally.

[rwiesmann]

There is an issue raised at meraki about that Catalyst appearing offline in the dashboard.

That's probably what you are facing currently

https://status.meraki.net/incidents/zndszrwcdsx9

[AlexL1]

Hi All,

This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.

Posted 13 hours ago. Apr 17, 2025 - 16:50 UTC

Thank you for your patience and understanding.

Have a wonderful weekend ahead.