User access

[JMLOSD]

I created a user account and once I sign in, I am getting the redirected you too many times message. This account I have set up to monitor only as it will be used to sign in in the front office space to look at the video walls for this school.

[JMLOSD]

The message I am getting once I sign is:

the page isn't redirecting properly

An error occurred during a connection to the site.

This problem can sometimes be caused by disabling or refusing to accept cookies. 

This happens on chrome, edge, and firefox. 

I have the account setup as monitor-only, could that be the issue?

[JMLOSD]

I was able to resolve my issue. 

[PhilipDAth]

What was the solution?