Jan 31 2024
2:14 AM
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Jan 31 2024
2:14 AM
Storage Issues
We have just completed an installation (last week) of 8 cameras in one of our offices and 1 camera is retaining footage properly and the other 7 are only allowing the last 2 minutes to be reviewed. All retention settings are correct etc so i am a little lost, all connected to the same switch through the same firewall.
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Retention
3 Replies 3
Jan 31 2024
3:28 AM
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Jan 31 2024
3:28 AM
I suggest you open a support case.
I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.
Please, if this post was useful, leave your kudos and mark it as solved.
Please, if this post was useful, leave your kudos and mark it as solved.
Jan 31 2024
6:00 AM
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Jan 31 2024
6:00 AM
^ this - Support will be able to troubleshoot and provide next actions.
Jan 31 2024
11:04 AM
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Jan 31 2024
11:04 AM
Are the MVs running stable or better firmware?
What happens when you try to view older footage, like 5 minutes ago? Do you get an error, a black screen, or something else?
Are you on the same LAN as the cameras, or outside of the network?
I've never seen that behaviour before.

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