Recent Dashboard Outage + Camera Recorded Playback

Priesty
Building a reputation

Recent Dashboard Outage + Camera Recorded Playback

Not sure if it is related, but with the recent outage with dashboard (and issues still occuring), is anyone else seeing in their cameras that there is no green bar loading on the timeline for video playback? 

 

I was under the impression the green bar is loaded from the metadata sent to Meraki, we have a whole bunch of cameras (mixed with retention and non-retention based storage) not showing any footage playback regions.

2 REPLIES 2
Geraldine
Meraki Employee
Meraki Employee

Hey @Priesty, have you opened a support case on this? This will help us investigate whether or not this is related to the outage. Thank you! 

 

Geraldine

Priesty
Building a reputation

yes, no response yet.
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