Missing MV21 Plate

SOLVED
dkoziupa-sas
Comes here often

Missing MV21 Plate

We took a camera down, stored it, and now want to mount it.  We though cannot mount it without the plate.  See the instructions in step 2 and 3 here: MV21 Installation Guide - Cisco Meraki  Does anyone know where to get the plate for a MV21 camera?

MV21 Mounting Bracket.png

1 ACCEPTED SOLUTION

9 REPLIES 9
MerakiDave
Meraki Employee
Meraki Employee

@dkoziupa-sas they are not sold separately as replacements, might have to find one 3rd party.  If you only need one also check with your local Cisco/Meraki SE who can ask around if somebody has one.  I have one myself from an old Lab MV21 that sits on a rack and I don't need the mounting plate, so if you only need one, I can send you mine, just PM me. 

Hello @MerakiDave , I sent you a note on my address and let you know that it would be appreciated if you did send the plate.  Will you be sending me a tracking number in the PM I sent you?

@MerakiDave Did you receive the PM you asked me to send you? 

Sorry for that delay, I was away on PTO last week. 

Will PM you now and get this taken care of.

Regards,

Dave

 

KarstenI
Kind of a big deal
Kind of a big deal

Not sure if I get the problem ... In your photo, the plate is visible in the left lower corner ...

@KarstenI Good catch, but I would not be asking if I did not have it.  Luckily I had a picture of the plant in my photos I was able to reference for this chat.  That is not the missing plate.  Make sense?

On its way! 

Got it - thanks!

gs419
Conversationalist

@MerakiDave you wouldn't happen to have anymore would you? I've looked everywhere for two replacement plates!

 

Thanks in advance! 

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