Meraki Display On Apple TV - Error Accessing Videowall

[RAID5]

Hello, wondering if anyone else has come across Meraki Display On Apple TV - Error Accessing Videowall

For context we have maybe 10 or so of these deployed at different sites.

Occasionally they come up with Error accessing videowall - cannot get value of type string, found null value instead. Underlying error the data could not be read as it is missing

This happens randomly and most of the time going back a couple of times on the remote will fix the problem.

Sometimes though it maybe hours before it starts working again.

No issues seen on the switch ports or anything like that.

Thanks

Raid 5

[oliviaaaaa]

This usually happens when the Apple TV briefly loses connection to the Meraki Display. Try using the remote to update. This should help.

[RAID5]

Thanks very much for the reply!

I will give this a try and see how we get on.