I am facing issues with my MV wireless camera.

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alexvolkov01
Just browsing

I am facing issues with my MV wireless camera.

A few days ago, I installed a brand-new MV12N outside my Indian restaurant to monitor everything while I was away. For the first few days, everything went smoothly, and I used to check the footage to ensure everything was fine. However, three days ago, I started getting alerts about intermittent connectivity. I don't know what this is about since the power LED works fine. I would be grateful if anyone would help me out with this.

1 Accepted Solution
GreenMan
Meraki Alumni (Retired)
Meraki Alumni (Retired)

How are you linking the camera to the network - are you using a WiFi profile or wired ethernet?
One other thing to bear in mind;   MV12 family is not designed for outdoor use - if it's (for example) getting wet, this may well cause problems - including completely breaking the unit which would, of course, not be covered under warranty, when deployed that way.
The model comparison tool on the website allows you to filter out indoor models (find 'Where are you going to use this?'  here:   https://meraki.cisco.com/products/smart-cameras/models/ )    go for the 'Outdoor or harsh environment' option there.

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3 Replies 3
GreenMan
Meraki Alumni (Retired)
Meraki Alumni (Retired)

How are you linking the camera to the network - are you using a WiFi profile or wired ethernet?
One other thing to bear in mind;   MV12 family is not designed for outdoor use - if it's (for example) getting wet, this may well cause problems - including completely breaking the unit which would, of course, not be covered under warranty, when deployed that way.
The model comparison tool on the website allows you to filter out indoor models (find 'Where are you going to use this?'  here:   https://meraki.cisco.com/products/smart-cameras/models/ )    go for the 'Outdoor or harsh environment' option there.

alexvolkov01
Just browsing

Thanks for helping me with this. My camera is working fine now, and I can monitor my Indian restaurant again, thanks to that.

redsector
Head in the Cloud

Looks really good your Indian Restaurant

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