Export Video Quality

NJacobe
Getting noticed

Export Video Quality

Hello,

 

  Has anyone noticed an issue with the video quality on the MV 21/71s? It seems like the quality is really blocky and pixilated. I even checked and the downloads have the same quality. I am not zoomed in at all and ran both auto focus and manual focus. It's sent to Enhanced and not Standard. The cameras should be HD but its more like 480p. 

 

Thoughts? 

 

Thanks! 

1 REPLY 1
EJN
Building a reputation

Re: Export Video Quality

Doesn't sound right. Open case with support, allow them to access camera log, and see what they say. Open case from dashboard works well and you get reply very quickly (hours, same day).

Esteban J Nunez
School and Church
K-12 Education
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