meraki dashboard add umbrella API Group poilcy Display Umbrella API Error. Code: 500

Haseo_chen
Here to help

meraki dashboard add umbrella API Group poilcy Display Umbrella API Error. Code: 500

Hi evenyone,

 

I followed the document steps to add umbrella API to Meraki dashbroad But join group poilcy enable umbrella DNS protection & save The following error message will appear. How can I fix this problem?

Manually Integrating Cisco Umbrella with Meraki Networks - Cisco Meraki

Test Umbrella connectivity: result it OK

 

umbrella_test.png

 

make sure have umbrella lincese 

umbrella.png

 

There were errors in contacting Cisco Umbrella:

  • Umbrella API Error. Code: 500. Error: Internal Server response. Please contact Umbrella support.

error500.png

1 Reply 1
Haseo_chen
Here to help

Hello evenyone

 

I try new group poilcy name is Chinese char >=13  enable umbrella dns security is ok

char < 13 enable umbrella dns security web will display error code. 500

 

but English char no is limit if key in “abc1234…123” total 23 char Still functioning normally.

 

Maybe is Chinese char max number limit form Meraki or umbrella Web POST,

now umbrella engineers talk me poilcy name have 50 characters limit

 

it's question is feedback to umbrella senior engineers check.

 

 

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