Hello
i'm blocked at the first stage of anyconnect configuration
Basic config is made on my appliance, ddns hostname, no certificate, subnet generated for auto vpn
when i tried on my laptop to connect to the MX with anyconnect, i have the following message
Connection failed due to servor communication errors. Try to reestablish the connection.
Did I forgot a step in the configuration ?
thanks
Is your MX behind a NAT?
I can said that, behind an Orange personal livebox with only one public IP configured on the box. There is a private interconnection between by MX and the livebox. The MX need to be configured directly with a public IP right ?
Yes, it's correct. Can you see any log about Anyconnect on Meraki dashboard?
Yes
msg: AnyConnect server is shutting down
Currently, the MX is configured with a private IP, the box has only one Public IP
I guess if i modify with a public IP it should works well
Antoine
Have you checked the troubleshooting documentation?
@alemabrahao wrote:Have you checked the troubleshooting documentation?
Thanks for sharing this documentation, I really need it right now.
Did you turn off the system firewall or antivirus? Maybe they could be blocking something.
yes checked for it but didn't found my issue, i will check thanks
Well, It looks like an SSL error, could you check the message history on the Anyconnect?