- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Win10 VPN "element not found"
I have searched and cannot find anything about the error below "Element Not Found", trying to connect a Win10 client to our VPN
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try connecting using rasphone.exe instead. Start/run/rasphone.exe.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes I tried that, I also tried the powershell script that was recomended to setup a new connection and use the rasphone.exe.
This is what I see in the Meraki log:
Mar 11 14:34:51
Non-Meraki / Client VPN negotiation msg:
IPsec-SA expired: ESP/Transport XX.XX.XXX.XXX[4500]->XXX.XXX.XXX.XX[4500] spi=701187524(0x29cb45c4)
Mar 11 14:34:51
Non-Meraki / Client VPN negotiation msg:
IPsec-SA expired: ESP/Transport XXX.XXX.XXX.XX[4500]->XX.XX.XXX.XXX[4500] spi=198789719(0xbd94a57)
And this is what I see on the client event log:
Log Name: Application
Source: RasClient
Date: 3/11/2020 5:09:45 PM
Event ID: 20227
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: User.DOMAIN.local
Description:
CoId={860C671C-A117-4ACC-B085-3FE31742860C}: The user DOMAIN\User dialed a connection named DOMAIN VPN which has failed. The error code returned on failure is 1168.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you found a solution? I have the same issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think it was related to the AT&T users cell phone hot spot. He went home and it worked via his home network.
Good luck
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I am having this same issue now on a Windows 10 laptop. If I disable my WAN miniport (L2TP) I do not get this error anymore.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
have you ever been able to connect? I just had the same issue, but I've connected successfully previously. MY solution was to disconnect then reconnect to the wi-fi and tried the VPN again and it worked. just my 2¢. Maybe that will help someone if not you. Thanks all!
