VPN Client to site can not establish

Victor-VN
New here

VPN Client to site can not establish

VPN.pngWhen I try to make VPN client to site and got the problem "a connection to the remote computer could not be established you might need to change the network settings for this conneciton"

 

can you guide me how to process futher

 

Thank

5 REPLIES 5
SoCalRacer
Kind of a big deal

https://community.meraki.com/t5/Security-SD-WAN/Guide-Client-VPN-Troubleshooting/td-p/72348

 

Also check windows event log on client to determine error code.

PhilipDAth
Kind of a big deal

If this has never worked then there is probably a problem on the Windows 10 side.

 

You can try using my client VPN wizard to ensure the client VPN is created correctly.

https://www.ifm.net.nz/cookbooks/meraki-client-vpn.html 

ToryDav
Building a reputation

I recently had the same issue and fixed it by looking at the event log in windows.

Windows Start > type Event Viewer
Under Applications you will see the RASclient entries and error codes


I was seeing error code 720. 

I made sure my config matched the instructions: https://documentation.meraki.com/MX/Client_VPN/Client_VPN_OS_Configuration

(IT DID)

What I actually did to fix my issue was head on over to Windows Device Manager > Network Adapters

Delete the WAN MINIPORT for IP as well as for L2TP.

ToryDav_1-1629305961640.png


Then above click theToryDav_2-1629305977777.png icon to scan for new changes. You will see them return.

Deleting the IP Miniport was the only thing that fixed this for me after I checked configuration, enabled firewall rules and looked at both logs in Meraki and Windows.

Hope it helps!
Tory



Let's connect on linkedin!

This definitely worked for me!  I was getting really frustrated with this today.  Thank you so much for the tip!

LeonardoSouza
Conversationalist

Thanks you all for the help too!

Also, it can happen that we need to disable IPV6.

After long time struggling and trying out several options, just disabling ipv6 it worked for me.

https://pandapow.io/how-to/win-disable-ipv6/

Cheers

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