Transfer Meraki MX from organization to organization

Ritchie
Getting noticed

Transfer Meraki MX from organization to organization

Guys, is there a way to remove my MX firewall and add to another Organizations?

 

8 Replies 8
MilesMeraki
Head in the Cloud

Hey @Ritchie, assuming you're an organization administrator in both organizations, there definitely is! This guide should help you through the process - https://documentation.meraki.com/zGeneral_Administration/Inventory_and_Devices/Moving_Devices_Betwee...

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Ritchie
Getting noticed

Thank for this links bro however this steps are not working.

ww
Kind of a big deal
Kind of a big deal

yes. remove from network and from inventory.

if you want to move your licence to, then contact support.

 

Ritchie
Getting noticed

Does it need to raise the meraki support for me to transfer it?

 

MilesMeraki
Head in the Cloud

@Ritchie, What steps/problems are you having?

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Ritchie
Getting noticed

Now i can transfer the device but the problem is about the license. Maybe it need to transfer the licenses too.

MilesMeraki
Head in the Cloud

As per the article, you need need to open a support case to move the license between organizations. (help>get help) within dashboard will provide information on how to contact support.

 

You'll be given 30 days license grace period, so the new MX will continue to operate as per normal if you want to insert into a production network in the meantime before support move the license over.

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Ritchie
Getting noticed

@MilesMerakithank you i am now opening a case to transfer the licenses.

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