There are some laptops which is showing OS as Android in meraki MX.. how to fix this??

Upendra
Here to help

There are some laptops which is showing OS as Android in meraki MX.. how to fix this??

 
8 Replies 8
ITzhak
Getting noticed

If you're in the view where you are looking at a specific client, you can flag it as incorrect. 

Otherwise, I suggest you log a ticket with Meraki Support.

Upendra
Here to help

thanks for the response.

 

Ya, i have raised a case with meraki support team.

SDG
New here

But meraki also clueless. 

PhilipDAth
Kind of a big deal
Kind of a big deal

My personal guess is you will find some users have their Android devices plugged into their computer, and their Android device will be accessing the network via that computer - and that Meraki is correctly reporting this.

SDG
New here

No boss this is bug of meraki controller. Need to address asap. 

tnco
Here to help

Hi SDG,

This is based on the HTTP GET from the client device as described in this document. You should obtain a packet capture to confirm that this information is correct. Also, some clients may misidentify themselves when specifying the user agent string field in the HTTP GET request, and enforcement of device type policies is done on a best effort basis depending on the information provided by the client. If you need to enforce security-focused policies based on device type, we recommend that you use a solution such as Meraki Systems Manager or Cisco ISE.

 

https://documentation.meraki.com/MR/Group_Policies_and_Block_Lists/Applying_Policies_by_Device_Type#...

SDG
New here

even when you have blocked android devices in meraki controller some devices access wifi. How??. cisco need to address all of these things immediately. 

PhilipDAth
Kind of a big deal
Kind of a big deal

If this is a critical requirement for you then you need to deploy Cisco ISE and perform posture assessment.

 

You trying to use a technology beyond its capabilities.

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