Spare MX WAN1 showing Failed

[Masood]

Hi,

We have two MX-84 in HA active-passive and 2 ISP . The WAN1 on the Spare unit is showing " Failed ". 

WAN2 on spare MX is "Active",

Primary unit is "Current master",

Spare unit is "Passive; Ready "

What are the troubleshooting steps?
Is there any part not working correctly in VRRP? 

Thank You for time,

[ww]

There is no vrrp on the wan. 

As long the primary has a active wan it stays primary.

Now you have to figure out why the wan1  is failed. /not able to contact meraki cloud

https://documentation.meraki.com/MX/Monitoring_and_Reporting/Appliance_Status/MX_Uplink_Settings#Upl...

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Connection_Monitoring_for_WAN_Failo...

[RaphaelL]

Unless your MX are in concentrator / one armed mode , there is no vrrp on wan as said by ww.

[Masood]

Hi Again,

Thank you ww and RaphaelL for your messages.

Comparing the working sites and the not working one, I noticed following case which I am not sure if it is causing the issue.

Note : We have dual ISP (Uplink) secnario .

On the Spare Unit, I have WAN 1 and Wan 2 

WAN 1 Status is " Failed "
Wan 1 IP address is not in the same subnet of spare unit device Public IP (It is in the same subnet of the Primary unit Public IP)

Wan 2 Status is " Active " 
Wan 2 IP address is the same as spare unut Public IP. 

Now in the working site same situation (Dual ISP/Uplink) 
The Spare unit WAN 1 IP address is in the same subnet of spare unit public IP address .

I guess in the Spare unit the WAN1 IP address and the Public IP address of the spare unit need to be in the same subnet . 

Please let me know if you need any further information.

Thank you for your time .